Eliminate conflicts and hours of driving or standing in line. Plan all of your hotels, activities, and transportation through Serendipity. You select the accommodations and experiences most important to you, and we'll design around your priorities using our knowledge of roads, driving times, and interesting places en route.
Serendipity Independent Travelers can include our unique private adventures (ballooning, rafting, duckies, horseback, tree climbing, private waterfalls, frog farm, ATV's).
How to Decide? Look at the Design Checklist to get an idea of what you want to do while in Costa Rica, and style of accommodations and transportation.
Surprisingly, your cost will be pretty much the same as making the plans with other agencies or directly online, but with the backup and security of traveling with Serendipity.
.Serendipity's 24 hour a day toll free emergency phone number belongs only to our guests, connecting immediately to the person who will resolve a problem. When you need to know the nearest pharmacy, doctor, mechanic, police station, towing service, or embassy information, you need someone to act as your interpreter and find solutions in your immediate vicinity -- and you need it now.
Serendipity is well qualified for resolving travel problems.
Costa Rica has no equivalent of the Better Business Bureau, nor is there any government oversight of booking agencies or any license required to start selling online services. TripAdvisor only ranks hotels and day tours (TripAdvisor itself is the sales organization). Google ranking is everyone's mystery, often assigned by how many web pages exist and how actively a website employs specialists in increasing page rank (SEO).
Serendipity proudly received the very first tour operator license from the Costa Rica Tourism Board (ICT) in 1993 and held that license until the license requirement was discontinued by the ICT in 2005.
As a traveler, your only source of comfort is reputation, longevity in Costa Rica travel, and how responsive your contact person is to your requirements.
.Serendipity knows Costa Rica. Our principal trip designers live here, and every single one of us have been exploring Costa Rica for more than 25 years. We know the best side routes and great off-the-beaten-path destinations. We know which roads are closed and when holidays in Costa Rica interfere with driving.
Serendipity designs your itinerary to balance access to interesting places, uncrowded activities and reduced travel time and stress.
Surprisingly, costs for Serendipity independent travel are pretty much in line with agencies offering only cookie-cutter travel options. We're more expensive than booking through giant international hotel and day tour reservation services ((Booking.com, Tripadvisor etc.), but we're a great deal better informed on what makes sense for your travel priorities, and we'll happily tell you why.
We hope you will compare Serendipity costs, especially what's included/omitted, to reputable companies offering travel arrangements in Costa Rica:
You are prepaying your travel arrangements. It is good to know you have a real company receiving your funds. Serendipity has offices in Ann Arbor, Michigan and Costa Rica. Serendipity has banked in the same banks in Costa Rica and in Ann Arbor since 1991 and has a long history and sterling banking references. Ask us for details on contacts within PNC Bank to verify Serendipity's financial standing.
Serendipity will, with pleasure! Let us know what kind of traveler you'd like to speak with — family with young kids, team building guests, horseback experts, mountain bikers, honeymooners... we have a long and happy list to share with you.
While we're at it, let's talk about Risk. It's one of the most important aspects of any adventure. We're proud of our record, and our commitment to setting the standard in Costa Rica for minimizing risk.
We had a fabulous vacation. Our family had fun, learned a lot, shared laughs and grew closer through the experience. Every detail was taken care of by Serendipity and our vacation was carefully designed and operated. Our guide, Catalina, is a rare treasure. Smart, strong, funny and knowledgeable. She became a dear member of our family in our days together. We made a wonderful friend in Costa Rica!
I had high expectations for this trip and my expectations were exceeded.
—Kathleen M., Greenwood Village, CO, Mar., 2010